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Jet2 Refund & Compensation Guide

Jet2 flight delay compensation. Jet2 flight cancellation compensation. Learn how to get full refund from Jet2 , refund policy specifics and how to claim Jet2 compensation online.

PASSENGER RIGHTS IN THE EU / UK

Regulations EC261 / UK261

Jet2 is a British low-cost airline. That means it has to follow European laws and regulations. There are two regulations that apply to most Jet2 flights – EC261, also known as the European flight compensation regulation, and the Regulation UK261  (its UK counterpart). Every time your Jet2 flight is delayed, cancelled or overbooked, you may be entitled to EU or UK flight compensation. Don’t forget to file a claim!

EU and UK air passenger rights laws are practically identical.

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SITUATIONS WHEN YOU CAN GET COMPENSATION FROM JET2

Have You Experienced Any of This?

Flight information screens

Flight Delay

Person at the airport

Flight Cancellation

View from the airplane

Denied Boarding

Man with a suitcase at the airport

Jet2 Flight Delay Compensation


ELIGIBILITY:

all passengers (includes infants)

Every time Jet2 flight reaches destination 3 or more hours later than planned, you may be entitled to flight delay compensation up to 600 euro. For example, technical problems with an airplane and staff strikes are considered airline’ s fault (you can get flight delay compensation).

Euro banknotes - small

Jet2 Refund For Cancellation


ELIGIBILITY:

all passengers (includes infants)

Every time Jet2 cancels a flight, you must be given either a new flight or a full refund. You have a right to choose whatever suits you the best. This is your right.. The same rules apply to all flights both departing from and arriving to Europe (includes EU, EEA, UK). In some cases, you may also have a right to European flight cancellation compensation.

How Much Can You Claim?

€250

SHORT-HAUL FLIGHTS

Up to 1,500 km

€400

MEDIUM-HAUL FLIGHTS

1,500 – 3,500 km

€600

LONG-HAUL FLIGHTS

More than 3,500 km